Privacy Policy

Effective Date: September 1, 2025

ArkVets values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [insert URL]. Please read this policy carefully. By using our website, you agree to the terms described below.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, mailing address, pet details, and any information you provide when booking appointments, filling out forms, or contacting us.
Non-Personal Information: Browser type, device type, IP address, pages visited, and browsing behavior collected via cookies and analytics tools.
Payment Information: If payments are processed through our site, billing details may be collected securely via trusted third-party providers.

2. How We Use Your Information

We use the information collected to:

Provide veterinary services and respond to inquiries.
Schedule and manage appointments.
Improve our website, services, and customer experience.
Send important updates, reminders, or promotional materials (with your consent where required).
Comply with legal obligations.

3. Cookies and Tracking Technologies

We use cookies and similar technologies to:

Analyze website traffic and usage.
Remember your preferences.
Support Google Ads and remarketing campaigns in compliance with Google’s policies.

You can manage or disable cookies through your browser settings.

4. Information Sharing and Disclosure

We do not sell or rent your personal information. We may share your information only with:

Service Providers (such as payment processors, IT services, or analytics tools) who help us operate our website and services.
Legal Requirements when required to comply with laws, regulations, or valid legal processes.

5. Data Security

We take appropriate technical and organizational measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no online transmission or storage method can be guaranteed 100% secure.

6. Your Rights and Choices

Depending on your location, you may have the right to:

Access, update, or delete your personal data.
Opt out of receiving promotional communications.
Restrict or object to certain data processing activities.

To exercise these rights, please get in touch with us admin@arkvets.co.

7. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices or content of third-party websites.

8. Children’s Privacy

Our services are not directed to children under 13 (or the relevant age under local law). We do not knowingly collect information from children.

9. Changes to This Privacy Policy

We may update this policy from time to time. Changes will be posted on this page with a revised "Effective Date."