Frequently Asked Questions

Absolutely! We believe in transparent pricing and will always provide detailed treatment estimates before proceeding with any procedures. We'll explain all recommended treatments and associated costs so you can make informed decisions about your pet's care. Our estimates include:

• Detailed breakdown of all services

• Explanation of recommended vs. optional treatments

• Payment plan options if applicable

• Insurance claim assistance

We accept multiple payment options to make quality care accessible:

• Cash and check

• All major credit cards (Visa, MasterCard, American Express, Discover)

• Debit cards

• CareCredit (healthcare financing)

• Scratchpay (flexible payment plans)

• Pet insurance (we can help process claims)

• In-House Payment Plans

Yes, we accept most major pet insurance plans and can help process your claims. We recommend having pet insurance to help manage unexpected veterinary costs. How it works:

1. You pay for services at the time of visit

2. We provide detailed invoices for insurance submission

3. You submit claims to your insurance provider

4. Insurance reimburses you directly based on your plan

We can also help verify coverage and explain what services may be covered under your specific plan.

Yes, we offer in-house payment plans for our members. We also provide payment plans through Paypal, CareCredit and Scratchpay for non-members. These services allow you to spread larger expenses over time with various financing options depending on your circumstance.

• In-House Payment Plans: Available to ArkVet Members - Interest-free with four bi-weekly payments

• CareCredit: Financing with promotional periods and low monthly payments

• Scratchpay: Simple application process with quick approval for payment plans

Our team will help you understand your options terms before your treatment begins.

Wellness exam costs $79. A basic wellness exam typically includes:

• Comprehensive physical examination

• Discussion of your pet's health and behavior

• Recommendation for vaccines or preventive care

• Nutrition and lifestyle counseling